Cookie Policy
What are cookies? Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience and improve our services.
1. Introduction
This Cookie Policy explains how Klonveria ("we," "us," or "our") uses cookies and similar technologies on our website www.klonveria.shop and related services.
By continuing to use our website, you consent to our use of cookies as described in this policy. You can control and manage cookies through your browser settings as explained below.
2. What Are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Types of cookies we use:
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Cookies that remain on your device for a set period
- First-party Cookies: Set directly by our website
- Third-party Cookies: Set by external services we use
3. How We Use Cookies
?? Essential Cookies
Required for basic website functionality, security, and to remember your preferences during your visit.
?? Analytics Cookies
Help us understand how visitors interact with our website by collecting anonymous usage statistics.
?? Marketing Cookies
Used to display relevant advertisements and track the effectiveness of our marketing campaigns.
?? Functional Cookies
Enable enhanced functionality like remembering your preferences and providing personalized content.
4. Detailed Cookie Information
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| klonveria_session | Maintains your session and login status | Session | Essential |
| user_preferences | Stores your language and display preferences | 1 year | Functional |
| _ga, _ga_* | Google Analytics - tracks website usage | 2 years | Analytics |
| _fbp | Facebook Pixel - tracks conversions | 90 days | Marketing |
| booking_data | Remembers your class booking preferences | 30 days | Functional |
| csrf_token | Security token to prevent cross-site attacks | Session | Essential |
5. Third-Party Cookies
We work with trusted third-party services that may set their own cookies on your device:
- Google Analytics: Provides website traffic analysis and user behavior insights
- Facebook Pixel: Tracks conversions and helps optimize our social media advertising
- YouTube: Enables embedded video content on our website
- Stripe: Processes secure payments for our services
- Calendly: Powers our online booking system
These third parties have their own privacy and cookie policies, which we encourage you to review.
6. Managing Your Cookie Preferences
Your Control: You have full control over cookies and can choose to accept, reject, or manage them according to your preferences. However, disabling certain cookies may affect website functionality.
Cookie Banner
When you first visit our website, you'll see a cookie banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
- Learn more about our cookie usage
Browser Settings
You can also manage cookies through your browser settings:
Browser-Specific Instructions:
?? Chrome
Manage Chrome Cookies?? Firefox
Manage Firefox Cookies?? Safari
Manage Safari Cookies?? Edge
Manage Edge Cookies7. Mobile Device Settings
For mobile devices, you can manage cookies and tracking through your device settings:
iOS Devices:
- Go to Settings > Safari > Privacy & Security
- Choose "Block All Cookies" or "Allow from Websites I Visit"
- Manage cross-site tracking preferences
Android Devices:
- Open Chrome app > Menu > Settings > Privacy
- Tap "Cookies" to manage cookie settings
- Choose your preferred cookie handling option
8. Opt-Out Options
You can opt out of specific tracking services:
- Google Analytics: Google Analytics Opt-out
- Facebook Ads: Adjust your ad preferences in your Facebook account settings
- General Ad Tracking: Digital Advertising Alliance Opt-out
9. Impact of Disabling Cookies
Disabling certain cookies may affect your experience on our website:
- Essential Cookies: Website may not function properly
- Functional Cookies: Loss of personalized features and preferences
- Analytics Cookies: We cannot improve our services based on usage data
- Marketing Cookies: You may see less relevant advertisements
10. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in:
- Our cookie usage practices
- Legal or regulatory requirements
- Third-party services we use
- Technology and industry standards
When we make significant changes, we will notify you by:
- Displaying a prominent notice on our website
- Sending email notifications to registered members
- Updating the "Last updated" date at the top of this policy
11. Children's Privacy
We are committed to protecting children's privacy online. Our website is not directed at children under 13, and we do not knowingly collect personal information from children under 13 through cookies.
For children aged 13-16 who participate in our gymnastics programs, we obtain parental consent before setting non-essential cookies.
12. International Data Transfers
Some of our third-party service providers may transfer data collected through cookies to countries outside Australia. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
13. Your Rights
Under applicable privacy laws, you have the right to:
- Know what cookies are being used on our website
- Access information about how your data is processed
- Withdraw consent for non-essential cookies
- Request deletion of data collected through cookies
- Lodge a complaint with relevant privacy authorities
Questions About Cookies?
If you have questions about our use of cookies or need assistance managing your preferences, please contact us:
We are committed to transparency in our cookie practices and will respond to your inquiries promptly. Our team is here to help you understand and control your cookie preferences.