1. Information We Collect

Personal Information

We may collect the following personal information when you:

• Register for classes or programs
• Fill out membership forms
• Contact us through our website or phone
• Subscribe to our newsletter
• Participate in surveys or promotions

Types of personal information collected:

• Name and contact details (email, phone, address)
• Date of birth and age
• Emergency contact information
• Fitness level and exercise preferences
• Payment and billing information
• Photos or videos (with your consent) for promotional purposes

Technical Information

When you visit our website, we automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Device information and operating system
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide athletic gymnastics classes, training programs, and related services
• Communication: To send class schedules, updates, and important announcements
• Safety: To ensure a safe training environment and contact emergency contacts if needed
• Payment Processing: To process membership fees and class payments
• Improvement: To improve our services and develop new programs
• Marketing: To send promotional materials about our services (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party services that help us operate our business (payment processors, scheduling software, email services)
• Emergency Situations: With emergency contacts or medical professionals in case of injury or emergency
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of our business

All third-party service providers are required to maintain the confidentiality and security of your personal information.

4. Data Security

We implement appropriate security measures to protect your personal information:

• Secure data encryption for online transactions
• Restricted access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure storage of physical documents
• Staff training on data protection and privacy

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to display relevant advertisements

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request limitation on how we use your information
• Portability: Request transfer of your information to another service
• Objection: Object to certain uses of your personal information
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

We provide athletic gymnastics programs for children and take their privacy seriously:

• We obtain parental consent before collecting information from children under 16
• Parents can review, modify, or delete their child's information
• We limit collection of children's information to what is necessary for our services
• Children's information is never used for marketing purposes

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

Inactive member information is typically deleted after 7 years, unless required to be retained longer by law.

9. International Data Transfers

Your information may be processed and stored in countries other than Australia. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered members
• Displaying notices at our facility

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.