Terms of Use
Important Legal Agreement: These Terms of Use constitute a legally binding agreement between you and Klonveria. By using our services, you agree to be bound by all terms and conditions outlined below.
1. Acceptance of Terms
By accessing our facility, participating in our programs, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.
If you do not agree with any part of these terms, you must not use our services or access our facilities.
For minors under 18: A parent or legal guardian must agree to these terms on behalf of the minor and is responsible for all obligations hereunder.
2. Description of Services
Klonveria provides:
- Athletic gymnastics training programs for women
- Strength, flexibility, and coordination development classes
- Individual and group training sessions
- Specialized programs for different skill levels
- Children's gymnastics programs
- Prenatal and postnatal fitness programs
- Online content and educational resources
We reserve the right to modify, suspend, or discontinue any service at our discretion with reasonable notice.
3. Membership and Registration
Membership Requirements:
- Complete and accurate registration information
- Valid identification and emergency contact details
- Signed waiver and liability release forms
- Current payment method on file
Age Restrictions:
- Adult programs: 16 years and older
- Children's programs: 4-15 years with parental consent
- Parental supervision required for children under 8
4. Payment Terms and Policies
Service Type | Payment Terms | Cancellation Policy |
---|---|---|
Monthly Membership | Paid in advance, auto-renewal | 30 days written notice |
Class Packages | Full payment at purchase | 48 hours before class |
Personal Training | Per session or package | 24 hours before session |
Special Programs | Full payment at registration | Program-specific terms |
Payment Policies:
- Late Payments: $25 AUD fee after 7 days past due
- Failed Payments: Account suspension until resolved
- Refunds: Processed within 7-14 business days
- Price Changes: 30 days advance notice
5. Facility Rules and Code of Conduct
All members must:
- Follow instructor guidance and safety protocols
- Wear appropriate athletic attire and footwear
- Maintain cleanliness and hygiene standards
- Respect other members and staff
- Use equipment properly and report damage immediately
- Keep personal belongings secure
- Follow capacity limits and class schedules
Prohibited Activities: Disruptive behavior, inappropriate language, unsafe equipment use, or violation of health protocols may result in immediate membership termination without refund.
6. Health and Safety Requirements
Before participating, you must:
- Complete a comprehensive health questionnaire
- Disclose any medical conditions or injuries
- Obtain medical clearance if required
- Follow all safety instructions and protocols
You agree to:
- Exercise within your physical capabilities
- Stop immediately if you feel unwell
- Report injuries or incidents promptly
- Follow emergency procedures
Pregnancy and Special Conditions: Please inform us of pregnancy or any medical conditions that may affect your participation. Special programs may be recommended.
7. Liability and Assumption of Risk
You acknowledge that:
- Physical exercise involves inherent risks of injury
- You participate voluntarily at your own risk
- Klonveria cannot guarantee specific results
- You are responsible for your personal belongings
Limitation of Liability: Klonveria's liability is limited to the amount paid for services. We are not liable for indirect, consequential, or punitive damages.
8. Intellectual Property Rights
All content, including but not limited to:
- Training programs and methodologies
- Website content and design
- Educational materials and resources
- Logos, trademarks, and branding
- Photography and video content
Are the exclusive property of Klonveria and protected by copyright and trademark laws.
You may not:
- Reproduce or distribute our materials without permission
- Use our branding or logos commercially
- Record classes or training sessions
- Share proprietary training methods
9. Privacy and Photography
By using our services, you consent to:
- Collection and use of personal information as outlined in our Privacy Policy
- Photography/videography for promotional purposes (unless you opt out)
- Use of your likeness in marketing materials
You may opt out of promotional photography by notifying us in writing.
10. Termination and Suspension
We may terminate or suspend your membership for:
- Violation of these terms
- Non-payment of fees
- Disruptive or unsafe behavior
- Providing false information
- Breach of facility rules
Member-initiated cancellation:
- Monthly memberships: 30 days written notice
- Annual memberships: Subject to contract terms
- Class packages: Subject to cancellation policy
Upon termination, access to facilities and services ceases immediately.
11. Force Majeure
Klonveria is not liable for inability to provide services due to circumstances beyond our control, including:
- Natural disasters or extreme weather
- Government regulations or health orders
- Equipment failure or facility damage
- Public health emergencies
- Labor disputes or strikes
In such cases, we will make reasonable efforts to provide alternative arrangements or issue appropriate credits.
12. Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be communicated through:
- Posted notices at our facility
- Email notifications to registered members
- Updates to our website
Continued use of our services after modifications constitutes acceptance of the updated terms.
13. Governing Law and Dispute Resolution
These Terms of Use are governed by the laws of New South Wales, Australia. Any disputes will be resolved through:
- Direct Communication: Good faith discussions between parties
- Mediation: Professional mediation services if direct communication fails
- Arbitration: Binding arbitration under Australian commercial arbitration rules
- Court Proceedings: NSW courts as a last resort
14. Severability
If any provision of these Terms of Use is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely matches the intent of the original.
15. Entire Agreement
These Terms of Use, together with our Privacy Policy and any signed membership agreements, constitute the entire agreement between you and Klonveria. No other representations or agreements are binding unless in writing and signed by authorized representatives.
Questions About These Terms?
If you have questions about these Terms of Use or need clarification on any provision, please contact us:
We recommend discussing any concerns with our management team before formal dispute procedures. We are committed to fair and transparent resolution of all issues.